Shopping

Background

 

Shopping centres have long been just what we do. High usage barriers and cash payment machines we the ultimate parking solution for these large, complex environments.

This has changed dramatically. Operators want more. Stores want more. Shoppers want more.

The demand for reducing cash payments, increasing digital payment options, reservations, EV charging, discounts, a simpler parking experience for parkers and a simpler parking management solution for operators has increased over the last 5 years. Add to that the demand from stores to their landlords to encourage more shoppers back into the centres, and there is a requirement for a new way of thinking about the parking ecosystem.

Solution

Our shopping solution is designed to engage every aspect of the experience. Surface and multi storey car parks combining shopper and business parking, total freeflow, barriered or a combination to ensure your shoppers have the best experience every time they visit.

Pre visit reservations & subscriptions, seamless barriered or freeflow entry with a friendly welcome, multiple physical and digital payment solutions, and validations. Add in fully integrated EV charging for park and charge on the same ticket and parking guidance for efficient parking navigation.

All the Parker facing solutions create the best entry and exit for your centre. The operator experience must match this. Our shopping parking solution is managed by our web based, available anywhere, parking control solution for complete visibility of your estate. Our parking insights solution will then layer analytics into your business.

Shopping centres are large, complex ecosystems that require bespoke solutions. Working with our professional services, all your requirements can be designed and deployed to ensure your customers have the ultimate shopping experience.

Available Technology

ANPR Entry & Exit

ANPR based entry that can be barriered to manage entry or freeflow to maximise ease of entry. ANPR based exit that can be barriered for full revenue protection or freeflow to maximise ease of exit. Ticketless for reduced operational cost or ticket reduced to allow for entry and exit even if the licence plate cannot be not read.

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Physical Payments

Physical, cashless payments provided by pay machines in the car park as well as at exit giving your parkers every opportunity to pay.

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Digital Payments

Digital payments using smartphones. No app, just a QR code in the car park so customers never have to touch a pay machine. Simple Park, Pay and Go.

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EV Charging

Fully integrated EV charging spaces enabling “park and charge” in one payment. Multiple tariff options as standard based upon start-up, time or usage as well as overstay.

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Pay in Advance

Pre-booking a space to ensure your customers know they can just drive in and park. Subscriptions for regular customers and staff tailored to your customers. Contract parkers managed by your business customers.

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Pay Now

Registered users can use your car parks in the simplest way possible. Once registered, just drive in, park, then leave. Payment for their parking session will be automatically taken on exit. No app, no waiting in line.

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Analyze

Basic reporting has always been a core requirement. Parking insights is also now seen as a basic need. Analyse all parking data from individual car parks to your entire estate. Dashboards customised to your exact needs displaying all the data your business requires.

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Control

Centralised management of your entire estate is an efficiency boost for your operations team. Web based with a mobile app, tasks can be assigned and dealt with anywhere, saving time and costs.

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Solution Subscription

All your core parking licences, and software paid per lane for a monthly subscription. Add advanced functionality when required for a complete subscription service.

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Benefits for you

  • Central Management

    • Our management tools give you complete visibility of your estate. Whether it is the core parking platform, ANPR, tariffs, parkers, or reporting, all your needs are covered.

  • Comprehensive Reporting

    • As part of our reporting platform, individual reports can be configured to ensure you and your business is up to date with every aspect of the parking ecosystem.

  • Integrated Ecosystem

    • As with all SKIDATA hardware and software solutions, the ecosystem is fully integrated. Each component works seamlessly in a single converged environment making sure you get the best out of your parking platform.

  • Flexible Parking Solution

    • Our shopping solution is designed for you. It will grow with you. When your needs change, it will flex with you, making sure you have the right solution at the right time. From simple entry and exit solution with validations to full scale reservations, parker management and guidance systems.

  • 24×7 Service and Support

    • Our online service portal gives you always on access to your service calls. Our 24×7 service desk gives you the knowledge that we are there to support you when you need us.

  • Simple Tariff Management

    • Tariffs can be managed from one single platform for all your parkers – staff, businesses, shoppers, blue badge. Tariffs can be set per group so you can ensure each parker is charged the correct amount, whichever carpark they go to.

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Benefits for your customers

  • Multiple Payment Options

    • Pay in Advance with pre-booked spaces, short term visitor permits for multiple visits, register, and pay automatically on exit with Pay Now, Pay Later using a simple website, digitise your payments with mobile payments or pay with card or phone on one of our pay machines.

  • Reduce the Stress

    • Shoppers want to shop. Everything must be done to reduce the time to get into the centre. This starts in the carpark. Making the journey from parking a vehicle into the centre as short and simple as possible is key to enhancing their experience.

  • EV Charging

    • There is a need to encourage low carbon travel and we have seen an increase in electric vehicle use. Adding EV chargers provides a valuable service for all visitors who drive EVs as well as improving air quality and reducing emissions near sensitive communities. It will also add a “green” dimension to the overall perception of the shopping environment.

  • Wayfinding

    • Good signage within the parking technology plays a huge role in simplifying the arrival experience, for shoppers, visitors, and staff. This process can start before any of the parkers arrive with parking information made available online. It’s easy to see how important it is to make wayfinding clear and efficient.

  • Staff and Visitor Permits

    • Staff permits are vital to ensure all staff can park close to the building. It reduces the stress pre and post shift and allows either fully or partially subsidised parking. Encouraging short term permits for frequent visitors also ensures the patient and visitor journey is seamless, safe, and hassle-free.

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